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About Us

We are HempMeds, a company that genuinely cares about our customers, their health and quality of life. That’s why we are pioneers in CBD products in the United States and worldwide. After all, everybody deserves to feel good. Everyone deserves to have incredible days. This is our mission: wellness!

In 2012, we committed to offering quality of life through CBD products around the world, as a subsidiary of Medical Marijuana, Inc. Our offices are located in the United States and in Latin American countries, like Mexico and Brazil. We seek to expand access to Cannabis products so that even more people have a better life.

We know that each CBD consumer has individual needs and lifestyles. That is why we set out to craft CBD products in a range of potency, price, and consumption methods. Since our launch, HempMeds has become one of the largest distributors of hemp-derived CBD in the world, providing the benefits of CBD products directly to customers and offering wholesale, bulk and private label opportunities to brick & mortar and e-commerce retailers seeking CBD for business solutions.

We believe in creating change, thinking differently.

Many try to swim against the sea, we prefer to float in a more fluid direction.

When the world says there is only one way to go, we prefer the road less traveled.

When people resist listening to new ideas, we bring science and exploration.

When life’s daily challenges overwhelm you, we work to enlighten and navigate through the obstacles.

This is our daily agenda, this is what we do with honesty, seriousness, commitment and wisdom.

Our desire is to make your personal journey become a normal adventure.

Our Story

We have reached a few milestones since the company’s foundation in 2012

Contact

Email: [email protected]
Phone: +1 866-273-8502
Mon – Fri 9:00 AM – 5:30 PM

Social

Press

Public Relations & Influencers:
[email protected]

Marketing & Advertising:
[email protected]

Shipping, returns, refunds policies

Our main commitment is your satisfaction. Before shipment, our CBD products undergo strict quality control and are packaged with the best practices so that they arrive without damage to you.

Cancellation Policy

We accept cancellation of orders only when they have not yet been dispatched. Therefore, if the product is already en route, cancellation will not be possible, since we were unable to interrupt the shipment of a cargo en route.

 

Contact

Monday to Friday from 9 AM to 5:30 PM. Email: [email protected] Phone: +1 866-273-8502

Return Policy

If you have purchased our CBD products and need to return them for any reason, contact us within seven days of receipt, stating the reason for the request, along with your personal details and purchase number.

The product must have the security seal intact and comply with the following conditions:

1. Returns are accepted within 7 days from the date of receipt.
2. Returns must be unused and unopened.
3. Shipping costs will not be refunded.
4. The customer is responsible for the return shipping costs.
5. The refund will be issued once the return of the products is confirmed.
6. A Return Merchandise Authorization is required for all refunds (contact us). We will not receive any shipment without prior authorization.
7. Please check your order carefully on arrival to ensure that it has not been damaged during shipping. All claims related to damaged products must be made within 48 hours of receipt. Enter your order number and product batch number.

If you notice on delivery any of the disagreements listed below, we ask that you contact us immediately.

Product damaged in transport.
Missing items.
Violated packaging.
Product in disagreement with the order.

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Autoship & Save

With a subscription, you'll get your favorite HempMeds products each month at a 15% discount. All automatic, worry free, and with our same great service. Cancel your order at any time, hassle free. Your credit card will only be charged when your order ships and the discount applied every time is 15% off regular retail.

How Does It Work?

We’ll auto-ship YOU the selected products that YOU want every month at a 15% discount.

When Will I Get My Order?

You tell us what products you’d like to subscribe to - we’ll pack them up and ship them out! We know you’re busy, therefore we’ll take care of it and get you what you need each month.

Do I Have To Sign My Life Away?

Absolutely not. You can cancel or change your subscription at anytime, just shoot us an email or give us a ring and we’ll take care of it.